Shipping and Returns
Shipping
A charge of $6.95 (U.S.) for shipping and handling will be added to your total order in the continuous 48 states, including Alaska, Hawaii, Puerto Rico, and U.S. Territories. Standard charges will apply for next day air, second day air and three day select. Alaska, Hawaii, Puerto Rico, and U.S. Territories are U. S. Mail Only. All international orders ( except U.S. Territories ) must obtain a shipping quote before ordering. You may do so via email or by calling Diehl Investments at 1-937-365-1444 Monday thru Friday 9:00 AM to 4:00 PM EST. Be sure to include your name,address,return email address and item's desired. Though most orders ship same day please allow 2 to 3 business days for shippment of your order. If items ordered are out of stock and on backorder you will be notified via email.
NO CODs
Return Policy
Unused candles can be returned for credit within 30 days of purchase. Defective goods will be replaced at no charge. No unauthorized returns will be accepted. For return authorization you can e-mail us at customerservice@sycamorepointcandles.com
Or call Diehl Investments at 1-937-365-1444